Our Claims Services

Yacht / Motorboat Claims procedure

DAMAGE CLAIM – If you have damaged your Vessel, then please complete the Damage Claim Form

and return it to us by email, along with photos of the damage and a repair estimate:

[email protected]

THEFT CLAIM – If you have suffered a theft from or of your Vessel, then please complete the Theft Claim Form

and return it to us by email, along with photos of any damage (where applicable) and receipts/invoices or costs of the items stolen: –

[email protected]

Travel Insurance Claims

In event of an emergency, you must contact the relevant emergency assistance company as outlined below as soon as possible and in any event, within 48 hours. Failure to do this could prejudice your claim. You will need to provide them with the following:

For Non-Emergency claims, we would ask that you make us aware within 30 days where possible, by contacting the non-emergency handlers below.

YOUR CLAIMS HANDLERS ARE AS FOLLOWS:

For Emergency Treatment:

Please contact Healix Assistance for emergency assistance. They can assist with travelling to a hospital or treatment centre, paying bills on your behalf, liaising with treatment providers and repatriation. You can contact them on

+44 (0) 203 564 7900 or

[email protected]

For Emergency Treatment:

If your claim is non-medical or non-emergency, you can pay the costs yourself and claim these from Roger Rich & Co at a later date. You can contact them on

01608 641351 or

[email protected]